Personality Poker®

E1: The Baggage Claim Story

Episode Summary

Welcome to the first episode! We explain why focusing on solutions prevents you from finding the best solution. And then we dive into an example: my baggage claim story.

Episode Notes

In this episode we explore why focusing on solutions paradoxically negatively impacts your ability to find solutions. And we tackle an airport challenge: "How can we speed up the bags?"

To get the lenses we use in the show, go to www.GetTheLenses.com

To watch an animated version of the baggage claim story, 
go to www.BaggageClaimStory.com

The lenses highlighted in this episode: #16 FLIP, #15 SUBSTITUTE, and #24 VARIATIONS. Plus we used #6 ANALOGY (improving wait time, let's talk with theme parks).

If you want to submit a challenge to be solved in a future episode, please email us at help (at) reframemyproblem (dot) com.